Shipping Policy

Shipping Options:
We ship worldwide!
We offer a standard international tracked shipping option by default for each order. In some countries an express shipping option may be available.

Cost of Shipping:
The shipping fee depends on the country of destination. Currently shipping is free for orders over 59€ (except for: Cyprus, Qatar, Philippines, Oman, Morocco).

Duration of Shipping:
Because we ship worldwide, the expected delivery times vary from one country to another. Here is a list of the expected delivery times for countries we ship regularly to (from shipping date):

Please note that during sales period (Black Friday, end of year period etc.), these shipping times might be slightly longer

United Kingdom 6-9 days
Spain 6-9 days
Switzerland 9-12 days
Germany 9-12 days
Italy 12-15 days
Australia 15-18 days
United States 9-12 days
France 12-15 days
Netherlands 12-15 days
Canada 12-15 days
Norway 15-18 days
Honk Kong 12-15 days
Ireland 15-18 days
Denmark 15-18 days
Austria 15-18 days
United Arab Emirates 18-21 days
Sweden 12-15 days
Israel 20 days
New Zealand 20+ days
Greece 15-18 days
Saudi Arabia 20+ days
Russia 20 days
Portugal 20 days
Thailand 20+ days
Malaysia 20+ days

Handling Time:

The handling time (ie. the time between when an order is placed and when it gets shipped), is from 1 to 3 business days, except during December: to minimize the shipping delay we process orders in real time during this month.

To ship an order to South Korea we need the tax/custom ID. Forgetting to state it in your address will cause a delay in your order since we will have to contact you.

To ship an order to Chile we need the RUT number.

We cannot be responsible if there is any delay caused by:
- customs delay
- strikes
- weather conditions
- error in your address when you placed your order
- if nobody is there to receive the order (even if someone was there but the delivery courier says otherwise)