Shipping Policy

Shipping Options:
Evergreen ships its capsules worldwide! We offer a standard international tracked shipping option by default for each order. 

Cost of Shipping:
Standard shipping is 6,00 EUR per order but can be free if a promotion is on-going.

Duration of Shipping:
Because we ship worldwide, the expected delivery times vary from one country to another. Here is a list of the expected delivery times for countries we ship regularly to (from shipping date):

United Kingdom	9 days
Spain	9 days
Switzerland	12 days
Germany	10 days
Italy	16 days
Australia	16 days
United States	16 days
France	10 days
Netherlands	12 days
Canada	14 days
Norway	15 days
Honk Kong	12 days
Ireland	18 days
Denmark	15 days
Austria	15 days
United Arab Emirates	15 days
Sweden	15 days
Israel	20 days
New Zealand	14 days
Greece	16 days
Saudi Arabia	20 days
Russia	20 days
Portugal	20 days
Thailand	20 days
Malaysia	20 days

Please note these shipping times are not guaranteed during the covid-19 pandemic, as the packages can be retained by your local post for safety reasons for an undetermined number of days. We have no control over this process.

Handling Time:
The handling time (ie the time between when an order is placed and when it gets shipped), is from 2 to 4 business days, except during December. To minimize the shipping delays we process orders in real time during this month.

Restrictions:
To ship an order to South Korea we need the tax/custom ID. Forgetting to state it in your address will cause a delay in your order since we will have to contact you.

Liability:
All our orders will be delivered by your national Post company (La Poste in France, Royal Mail in the UK etc.). We cannot be responsible if there is any delay caused by:
- customs delay
- strikes
- weather conditions
- error in your address when you placed your order
- if nobody is there to receive the order (even if someone was there but the delivery courier says otherwise)