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Dear planet and coffee lover, the Evergreen capsules have been designed to make sure you get ideal results from your first try. Nonetheless, depending on the coffee you use, it might not be the case. This page is here to help you reach the perfect coffee with your Evergreen™  capsule.

Below we have put forward a few elements that will have an impact of the way coffee comes out of your machine: Tamping, Ground type, and the amount of coffee. If you cannot get a good coffee, try playing on one of these elements at a time the way we describe below and see how your coffee improves.

9 times out of 10 when the result is not great, it is due to the type of coffee used.

Types of coffee ground

Fine Ground Coffee - the one we recommend!
Fine Ground Coffee is the type of coffee that will enable you to get the strongest coffee. If your coffee is finely ground, like espresso blends usually are, do not put too much pressure while tamping. If you see that the coffee is dripping out of the machine, ie that the water cannot go through the capsule, it usually is because there is too much pressure in the capsule. We therefore recommend to put less pressure. However, please note that this can depend also on the density of your coffee. Sometimes, not putting any pressure at all other than the pressure of putting the lid back can be enough, sometimes you do need to put a lot of pressure, so our advice really is to try a range of different set ups and combinations until you reach your perfect coffee.
Medium/Coarse Grind Coffee
Medium/Coarse Grind Coffee will usually be less strong than the fine grind coffee. Here, you should not hesitate to put more pressure in the capsule if you find your coffee is too watery.
Our favorite coffees:
We actually sell coffee ground specially for our Evergreen capsules, you can get it here. It is an organic, fair-trade coffee of the highest quality roasted by a renowned coffee roaster, Pablo Contreras from SHB International.
However, we currently only sell our coffee in Europe (most countries), so if you do not live in Europe, you can try the following blends: the Lavazza Qualita Oro, Lavazza Crema i Gusto and Illy Classico have given good results with our capsules and are available in most supermarkets. If you like your coffee strong and intense, you can try Taylor’s Hot Lava Java or Malongo Suprême. Please note we are not affiliated in any way with any of those brands.

How much pressure you apply during tamping is a critical part of the process to make a good coffee. Even the taste of coffee itself can change depending on the amount of pressure you use!
Our advice is to play with it until you find the right balance for you.

Amount of coffee:
Usually, the best result is obtained when the capsule is not filled with pressed coffee to the top as this usually means the water will flow through with difficulty and the result will not be optimal.
The best set up is too have your coffee after tamping slightly below the top of the capsule, this way when you put the lid back on you will barely have to put any pressure to close it. See picture below. You can put more coffee if you like your coffee intense, but go back to putting the recommended amount if you see water flows through with difficulty.

Some additional tips

The capsule not fitting in the machine
Sometimes, usually when too much coffee ground has been put into the capsule, the machine will not close after having put the capsule inside. A simple trick to avoid this problem is to push the capsule on the side opposite the lid so that it fits in the machine, just like shown in the video below.

How to get Cream on top

In our experience, cream is more present when fine ground coffee is being used. It will also very much depend on your coffee, some coffee produce naturally a lot of cream, some do not.
But a simple barista trick can help you materialize more cream and enhance the flavours in your coffee. First, put the Evergreen capsule filled with coffee in the machine. Then, start the machine, and turn it off 2 or 3 seconds later, right before the coffee starts flowing out of the machine (or as soon as it starts flowing out). The idea is to have hot water remaining in the capsule. Wait around 10 seconds for the hot water to enhance the coffee power, then restart the machine to let the coffee flow in your cup - with more cream than usual!

After having used the capsule, be careful to wait a few minutes before grabbing it as it will be hot. Once its temperature has decreased, grab it and empty the coffee inside. The clean it with water.

Before drying the capsule, make sure there is no more ground coffee stuck anywhere.