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If you are from the UK/France and cannot see the shipping information, please visit the following royal mail link (and wait a few days if it still does not appear): https://www.royalmail.com/track-your-item#/
If you are from Germany, please visit this DHL link (and wait a few days if it still does not appear):  https://ecommerceportal.dhl.com/track/?locale=en